(Diyabetik) Gastroparezi (Mide Tembelliği)

S.Derya Akın Hastalık Belirtileri, Hastalıklar, Mide, Mide, Uncategorized , , , , 54 yorum
Mide tembelliği

Dispepsi’nin bir diğer şekli olan Gastroparezi (Mide tembelliği) mide hareketlerinin yavaşlaması ve midenin boşalmasında güçlük olmasıdır. Diyabetik hastalarda oluşan, nöropati’nin sebep olduğu düşünülmektedir. Diyabet hastalarında, özellikle iyi kontrol edilmemiş diyabetiklerde görülmesinin yanı sıra bir çok Dispepsi hastasında da da farklı mekanizmayla oluşmaktadır. Tedavileri genellikle aynıdır. Genellikle Mide boşalmasını hızlandıran ilaçlar (domperidon, methoclopamide v.s.) kullanılır. H.Pylori tedavisinde kullanılan Claritromisin de benzer şekilde mide kaslarını kuvvetlendirip mide ağrısı yapması da bu sebeptendir. Bu nedenle aynı guruptan olan Eritromisin de bu amaçla kullanılmıştır.

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    Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
    Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there
    are plenty of excellent customer support…

    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable
    but reliable service to your clients. Whether for voice or
    non-voice applications, there are plenty of
    excellent customer support outsourcing companies that fit every requirement.

    But then again, why even think about outsourcing?

    Isn’t local talent good enough to provide the service needed by
    a company’s customers? Plus, wouldn’t it
    be a disservice to customers if a company farms out
    its frontline operations to contractors?
    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know the
    value of customer support and why it’s an essential
    cog in an organization. Like sales and marketing, customer service
    should already be in play during a company’s first day, as they are the group that comes
    into direct contact with clients.
    The main goal of customer support is to keep customers happy by attending to their needs
    and responding to their questions. However, it’s also a way to instill loyalty and
    generate additional sales. To do so, an outsourcing company must have its support team available whenever the customer needs
    it. Outsourcing customer support allows companies to
    maintain an around-the-clock service team managed by industry veterans and experts.

    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are
    experts in every facet of their operations.

    Given their many responsibilities, many startup founders accept
    that they can’t do everything themselves. Non-core
    competencies such as customer service can benefit
    from outsourcing.
    Turning the service over to competent experts lets companies benefit from a bigger source of talent from
    all over the world. At the same time, companies that outsource
    customer support enjoy reduced payroll without sacrificing
    service quality. Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the
    business. Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding.
    To help executives focus on the big picture, they’ll need to partner
    with the best service companies that know what they’re doing.

    Enhance Customer Experience
    Given the opportunity to communicate and interact with
    customer service, many customers will express their
    satisfaction in getting their voices heard. If customer service companies and their team address customers’ issues in a satisfactory way, they’re more than likely to remain customers.

    A pleasant customer experience will almost always
    lead to longer retention and a significantly higher customer lifetime value (CLV).
    This isn’t to say a stellar customer experience is only possible through outsourcing.

    Rather, the chances of improving customer satisfaction come with a continuous and consistent level of service.
    Providing a highly specialized, dedicated team of professionals from
    day one is a great way to achieve this quickly.
    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022.
    We’ll also provide a brief description and highlight the main strong points of each
    outsourcing company.
    1. Helpware

    Helpware started in 2015 with the initial goal of
    providing support to startup companies. Over the years, the company has grown big and is
    confident enough to provide both enterprise and small business
    customer service outsourcing solutions.
    Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas.
    This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation,
    CX Consulting Services, Back Office Support, Data Labeling,
    Digital Marketing Solutions, and Cyber Security.
    The company provides only dedicated agents, in-house training, and equipment to help its clients boost their productivity from day one.
    Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied
    clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to businesses sharing the same
    philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
    This means its support can scale along with your company’s growth.

    Offers turn-key solutions, so you don’t have to look for either
    option separately.
    Helpware’s focused on developing its people and their skills and
    it pays off handsomely, especially in customer support outsourcing contracts.

    Some global brands are happy to have their customer support outsourced to
    Helpware.
    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.

    Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations.
    In 2021, the Sitel Group acquired Sykes to widen its reach and increase
    its capacity.
    Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.
    At the core of Sykes’ business are its
    staple services: outsourcing, customer experience, service to sales, digital transformation,
    and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’ home countries.

    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including HIPAA
    compliance and Payment Card Industry (PCI) data security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer
    experience by applying a personal touch to customer care.
    The company is now Europe’s number-one customer support outsourcing company,
    providing bespoke customer experience solutions to clients around
    the world. In addition, its contact center operation locations include the
    UK, Romania, Turkey, and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support center, so location and time zone differences
    aren’t as pronounced as operations in Asia and South America.

    Companies that outsource customer service to Ascensos value the fact that it supports diversity
    and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.

    Although there aren’t any published pricing
    rates, instead, Ascensos will individually respond to requests for quotes,
    the prices of this outsourcing customer service company are more than affordable.

    4. Teleperformance

    With more than 40 years of experience in the BPO industry, Teleperformance is
    an established leader in solution design, business optimization strategies, and front-office customer support.

    It also offers back-office services such as finance and accounting, collections, and technical
    support.
    Pros:
    Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,
    000 agents speaking over 265 languages and deservedly belongs to a league
    of good customer service companies. You won’t find it difficult to get support in the language and location you require.

    Clients also appreciate the company’s expertise in providing omnichannel
    solutions.
    5. VXI

    VXI Global Solutions is one of those outsourcing agencies that offer customer care
    and customer experience (CX) solutions to some of today’s major global brands.
    In addition, the company offers contact center and BPO services,
    omnichannel and multilingual support, software development, CX innovation, quality assurance
    (QA), and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the
    Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take their customer service systems to the
    next level. Like any modern BPO, VXI employs omnichannel
    support services to enhance communication coverage
    for clients. Also, VXI provides additional analytics and insights generation services
    so clients can learn as they go.
    Pros:
    High CX expertise leads to enhanced customer
    and employee experience.
    VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.

    6. InfluX

    In its quest to build the world’s first remote-only CX team,
    InfluX managed to recruit employees from more than 120 cities worldwide.
    This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone.
    In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.

    Pros:
    Less dependence on automation and more on human interaction make for a
    better customer experience.
    Having employees in every time zone solves the common offshore
    problem of mismatched time schedules between clients and outsourcing companies.

    Pay-as-go pricing may be attractive to some clients
    who prefer flexible packages.
    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize
    in multi-continent support services. The company employs native English contact center agents with experience in multiple industries.
    Skycom also offers a full range of services, including business process outsourcing, telemarketing and
    sales, customer support, and healthcare. With more than 15 years of experience, Skycom also employs over
    2,000 workers assigned to 35 clients in five countries.

    Pros:
    Nearshore operations mean fewer problems dealing with time zone and distance differences.

    Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance,
    retail, and telecommunications.
    8. Integra

    Integra’s differentiator is its focus
    on training its workforce in customer psychology. This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone.

    As a result, they can respond to these changes to defuse any tension and lead the
    customer into a more positive mindset. Starting with four employees
    in 2004, Integra currently employs more than 1,400 workers stationed
    across four countries. It handles customer service duties over the phone,
    email, live chat, or social media.
    Pros:
    Integra offers some of the most cost-effective
    solutions in the industry.
    Sales psychology is also an incredible asset to have if
    you work in a customer support outsourcing
    company.
    9. Telus

    Telus International is one of the world’s leading digital CX innovators.

    In particular, it designs and produces next-generation digital solutions for brands all over
    the world. This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to
    industries such as technology, media, communications, eCommerce,
    financial technology, travel, hospitality, automotive, healthcare, and games.

    Pros:
    Telus International is a premium multilingual
    contact center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various
    countries and more than 50 languages.
    Telus is famous among IT services outsourcing companies for organizing an annual charitable
    initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various
    service projects across its many host countries.

    10. Arise

    Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
    It employs more than 60,000 remote agents in the U.S., Canada, and the
    United Kingdom. Unlike a traditional BPO, Arise utilizes a network of
    service partners to provide the needed customer service experiences.

    In addition, the Arise Platform helps companies lower expenses.
    As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.

    Pros:
    Arise deploys a tiered security approach in its communications with clients.
    This ensures they preserve the confidentiality of documents or files sent
    over. It also means Arise conforms to widely accepted data privacy regulations such
    as HIPAA, CCPA, and others.
    Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and
    Canada. This means stable employment for the company and an easier method of hiring or
    replacing staff members.
    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?
    Perform the necessary research before settling on your choice.
    For instance, some customer service outsource companies on our list might command a
    pricing structure higher than what your budget holds.

    In addition, consider your company’s specific requirements and areas for improvement.
    Do you need a customer support team focused on CX? Or,
    do you prefer having sales psychology-trained outbound callers who can close deals?
    Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?

    No one-size-fits-all solution exists when it comes to customer
    support outsourcing. However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages, try the best companies for customer
    service. These largest outsourcing companies not only supply
    the best talent, but also the best equipment and training to prepare
    them.

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  • istanaimpian3
    23 Eylül 2023, 19:13
    Permalink

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